The media was loud about Ryanair’s new booking engine to be launched this Monday. I even read it in the news that they managed to migrate and the turned their site back on even before deadline.
I tried to test it yesterday evening, but I ran into errors all the time. Then I gave it up and tried it again this morning.
I was surprised to find out that nothing has changed. I tried to book a flight between Budapest and Glasgow for 2 persons. First I received a price of HUF 7990 for the outbound flight and the same price for the return flight. Then I selected them and on the next page I found 14 990 for both ways because of the 2 persons. Besides that on both ways they showed me taxes and fees and in the end the total cost was HUF 54 160 (1 Eur = 260 HUF). So nothing is true about showing gross prices. (See screenshot for details)
I am wondering if they failed the upgrade and this is still the old version of their online booking engine or if this is the new engine and the managed to slap the whole worldwide media on the face.
There is only one more thing to mention about the whole story. I tried to find a media contact to them. It is not available on their website or anywhere else. Although I am a kind of a fan of Mr O’Leary, I don’t get this. it is absolutely not professional.