Flight Review: easyJet


Route: BUDAPEST-London/Gatwick
Travel Date: 05OCT2008

Ticket Purchase

I have bought the ticket through www.easyjet.com, which was very simple and straight forward. After selecting your departue city on the homepage, it narrows down the list of destinations which are directly served from there. Also there is an option to indicate if you’re flexible about your dates. As I was on a business trip, this was not an option for me, I had to leave on a Sunday as the Monday schedule from Budapest to London pretty much destroys the full business day, thus it’s not an option… (I think with the winter 2008 timetable this flight has been rescheduled as an evening flight.) The Search Results still show 3 days, even though I have opted not to be flexible with my dates…

The least fair step of the booking process, comes after selecting your flight, where additional services are already added to your flight by default and the price of course is increased. This page looks very crowded, with loads of information presented in a number of different stlyed boxes below each other, making it hard to read and find the important information (“I’m charged with extra stuff”), which seems to be lost among the colored text and symbols. Third party taxes are of course OK, but why do I have to be automatically opted-in to Travel Insurance and 1 checked-in luggage with their associated costs? I can somewhat understand the luggage as probably the average traveller takes 1 larger, non-carry-on bag with them, but the insurance is really something that should not be opted-in by default! I can still add other items to the service, such as Speedy Boarding, additional luggage, and special sports equipment. This is the step when I can also opt-in to compensate my CO2 emmissions of the flight(s) booked. After having actively removed the Travel Insurance and the Checked-in luggage fee, I can continue to the next page to provide my traveller details, etc. Based on my preferred credit card type, I’m again charged with the extra Credit Card Transactional Fee. Only Visa Electron is transaction fee free… Once paid, I can already check-in if my flight is within 3 months from now! This is a very nice solution!

Offsetting Carbon Emissions 

Offsetting Carbon Emissions is very easy and simple with easyJet. As I already mentioned after selecting your flight you are presented with a very loaded page where you can opt-in for extras. One of those is the CO2 offsetting schema, that has already calculated the amount you should pay for this “service” and you can opt-in with just one simple click.

easyJet Airbus A319 (G-EZBU) c by Martin Stephen on airliners.net

easyJet Airbus A319 (G-EZBU) c by Martin Stephen on airliners.net

Check-In

I chose to check-in online, immediately after finishing my booking. It opens 3 months before the actual flight, it’s very simple, and you can print your boarding pass at the end of the process. It is very convenient as you can proceed straight to the gate with that piece of paper. The only worry I would have is that if I’m checked in 3 months in advance for a flight, I may simply forget about it… :) As easyJet is using “Open seating“, there are no seats assigned to the passengers, you can look for a free seat you like and just take it once you’re on the aircraft. With the internet check-in, one is placed in boarding group “A”, that supposedly gets on board after those who have purchased the “Speedy Boarding” service – to guarantee themselves as among the first people to enter the airplane. There is another group following “A”, which is “B” and includes those who checked-in at the airport. They are the last ones to get on the plane and can only select from “left-over” seats.

1. BUDAPEST – LONDON GATWICK (EZY 5444)

Aircraft: Airbus A319 (G-EZBU)
Class: Economy (one class layout)
Punctuality: Flight took off 2 minutes late, arrived exactly on time.
Boarding: By bus, thus the above described boarding groups were hard to coordinate I think. As I took the aft door of the plane after getting out of the bus, I probably entered the plane with my “A” group Boarding pass earlier than some of those going through the front door and having “Speedy Boarding”… I got a window seat without any problems. Flight was less-than half house, with plenty of free seats, I was the only one in my row on my side.
Seats: Regular seats with less-than average legroom
Flight Attendants: There were 4 of them, 2 young girls and 1 guy plus 1 older purser. Two of the girls were good looking, all of them were very friendly.
Meals: Meals are offered at an additional cost, you can select from a range of sandwiches and drinks including alcoholic drinks. Those who selected a warm sandwhich, had to wait about 20 mins before they got their heated up food.
In-Flight shopping: In-flight shopping contains a selected range of items. I have purchased a limited series easyJet model plastic aircraft only, as the parfume I wanted to buy for my wife has already ran out.
Entertainment: No LCD screens or such, only the In-Flight magazine of easyJet plus the In-Flight Shopping guide of course. Bring your own reading material and music player!

Onboard easyJet

Onboard easyJet

Overall Experience

It was exactly what I paid for: transportation from Budapest to London Gatwick, in a timely, correct manner without any frills. I would take this flight again, but only if I ever want to leave on a business trip on a Sunday afternoon as the schedule is not really good for travellers originating in Budapest. Totally wrong schedule for any Hungarian business travellers, as the flight leaves in the afternoon and returns from London in late morning, but probably suits London business people just OK. The pricetag: this one way flight costed HUF 41.400 or USD 255, with the purchase taking place 10 days before the departure.

by balint01

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