Job Offer – Programme Manager – Virgin Holidays


Our parter, Gail Kenny Executive Search is looking for a Programme manager for a well-known tour operator in the UK.

Being interested? Please take a look at the job description at the Aviation jobs page of our blog, which we frequently update with new job offers worldwide.
 By Szafi

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1 Response to “Job Offer – Programme Manager – Virgin Holidays”


  1. 1 Harvinder Kaur April 8, 2008 at 6:56 pm

    Hi!

    I am sending you my CV as below if U find any related profile in your company please do contact me. I am living in India (delhi).

    Thanks
    Regards
    Harvinder Kaur

    D-23 NEW GOBIND PURA, STREET NO – 7, DELHI – 110051
    CONRACT NO 9212072716 ¨ HARVINDERKAUR_RAYIT@YAHOO.CO.IN
    HARVINDER KAUR

    OBJECTIVE
    To work in a challenging environment, aiming for the growth of the organization as well as professional development.

    EDUCATION
    B.A from University of Delhi 2001 – 2004
    12th from CBSE 2000 – 2001
    10th from CBSE 1998 – 1999

    PROFESSIONAL QUALIFICATION

    IATA Exam from Montreal(Canada) In Sep 07
    CRS (Amadeus) from BESTT (With Distinction) In June 2005
    IELTS Exam In December 2007
    B. Sc. (IT) from Sikkim Manipal University 2002 – 2005Jan

    EXPERIENCE

    1 year 1 month worked in Stracon Back Office Solution Pvt. Ltd (Indian Airline call center) as a Senior Team Member. (10Nov04 – 14Dec05)

    Profile: To handle the calls of Reservation, Marketing, General information of flights(Arrival and Departure).

    6 Months worked in R.D.M Reservation Data Maintenance (Lufthansa Back Office) as team member (19Dec05 – 13Jun06)

    Profile: At the Service Desk of Lufthansa receiving calls from the Lufthansa city offices from allover the world. Specialization in Downgrading , Upgrading and Flight Initialization Limit.

    14 Months worked in Ebookers (Travelport) as a Travel consultant in the schedule change (CRT) deparStment. (3rdOct 06 – 06Feb08)

    Schedule Change Department : This department is a part of Customer Service’s however, here we handle queries of passengers where the bookings have been altered or cancelled by the Airlines ( for any un-foreseen conditions) after the tickets have been issued and passengers need assistance to get a similar or a proper schedule which they have opted for when they made their Travel Arrangements.

    Motto of Schedule Change Department: To co-ordinate between Passenger’s and Airlines and ensure that the alternate travel arrangements are up to customers satisfaction.
    My profile: To handle Travel Bookings of passengers where the itinerary has been altered or cancelled by the Airlines after tickets are issued. Finding alternate Air and Land options for passengers and Rebook. Solving the booking’s of Minimum and Miss Connection issues which includes rebooking, accomodation, insurance and tickets reissuance.
    Handling Airlines Queues, related to Ticketing Information, Special Service Request Information and Schedule Change.
    Handling bookings of losses which includes cancellation of booking and provide refund on the basis of scheule change. Sometime need to create whole new itinerary for the passengers.

    CURRENT ORGANISATION :

    Working in CWT (Carlson Wagonlit Travel) as a Senior Travel Counselor in Australian and New Zealand Process.
    ( Since 11 Feb 2008)

    PERSONAL DETAILS
    Father’s Name – S. Atma Singh
    Date of Birth – 12th September 1982
    Age – 25
    Nationality – Indian
    Religion – Sikh
    Marital Status – Single
    Height – 152 cm

    INTERESTS AND ACTIVITIES
    Computing. Drawing, Art & Craft and Listening to Music

    LANGUAGES KNOWN
    English, Hindi and Punjabi (Mother Tongue)

    HARVINDER KAUR


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