Balint01Bálint graduated from the Budapest University of Technology and Economics in 2003 earning a Master’s of Science Degree in Engineering and Management (Industrial Management) and started working for Malév Hungarian Airlines in the same year.

There he was immediately deeply involved in the launch of a SITA Gabriel based online booking engine (SITA iTravelDirect), mapping and tailoring the internal business processes (fares distribution, ticketing at ATO/CTO’s, invoicing, revenue accounting) to enable handling of online bookings. After the roll-out of an enhanced booking engine, he co-wrote the e-Commerce Strategy of Malév. Following his business process redesign and testing contributions in a move to the Amadeus based E-Travel PlanitGo online booking engine, he took part in the fulfillment of the above mentioned strategy by focusing on Electronic Ticketing. He defined new processes, internal regulations in connection with ET and also coordinated the definition of a commercial strategy for ET roll-out and pricing of ticketing fees at different markets. He was project manager for the 3rd party ground handling direct IT link (online e-Ticketing) between Malév’s Amadeus E-Ticket Server and EDS axsControl DCS. He also fulfilled project manager and business analyst roles in connection with the online B2B enhancement project of the online booking engine.

Since July 2006 he has been employed by EPAM Systems as a business analyst and after working with a customer in Frankfurt, Germany on a new reservations application which would be used by airline offices (ATO/CTO/CC) as part of an upcoming new IT solution for airlines he has been assigned to an SAP based employee portal project at the world’s leading softdrinks company in Atlanta, GA, USA. Currently he is working with a customer in London, UK that provides online hotel booking services worldwide and is part of the world’s largest online travel retailer group.

Outside of work he is the founding president of the Rotary Club Budapest-Center (member of Rotary International).

He is married since September 2008, and is the happy father of a little girl since 2010, living in downtown Budapest, Hungary.


SzafiZsuzsa started her aviation career at Malev Hungarian Airlines in 2001. First she was responsible for Malev’s website, then in 2003 she intiated the so called e-Business Project that’s key target was to set up a SITA Gabriel based booking engine, then following Malev’s GDS migration to Amadeus developed Malev’s unique e-commerce system. She was head of the business model team that defined Malev’s e-commerce strategy and specified the system requirements. After the succesful launch of the e-commerce system, the e-business project carried on introducing e-ticketing at Malev. In 2005 she was the project manager in a project that introduced CUSS Kiosks for Malev as ground handler at Budapest Airport.

In 2006 and early 2007 she worked for Lufthansa Systems as a consultant. She specified a part of Lufthansa’s revenue integrity system: duplication check.

Early 2007 she has founded Intairline Consulting Ltd and works as a consultant program manager for HVG Online PLC, a subsidiary of Westdeutsche Allgemeine Zeitung. The program consists of 6 projects, all of them aim to create new web 2.0 portals in different topics.

Zsuzsa also worked as a consultant under the umbrella of IATA‘s ET Buddy programme for other airlines helping them in the introduction of e-tickets.

Blog calendar

March 2020


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