Posts Tagged 'Heathrow'

BA Executives Were Fired For Terminal 5 Chaos

As Airline World reported earlier, huge chaos followed the grand opening of Terminal 5 at London Heathrow Airport. At that time probably the whole world thought it was going to be some temporary inconvenience and after a few days everything would turn out right. But it has not happened. 3 weeks after Terminal 5 was opened for British Airways’ passengers exclusively, still baggages get lost due to technical problems.

Heathrow Terminal 5Although it is still not quite clear who is to blame for that as the planning went on in cooperation with British Airport Authorities, British Airways CEO Willie Walsh had some tough moments in the past few weeks in front of tv cameras and microphones of reporters. (The toughest meeting with the shareholders of BA is yet to come for him….) Again a lot of people expected him to resign. Instead he released two high-level executives: operations director Gareth Kirkwood and customer service director David Noyes.

The next big step will be the long haul flights to depart from Terminal 5. Originally this move was planned for April 30, then a delay for June was announced, but yesterday (April 15) Mr Walsh said it was more probably to happen only in October.

By Szafi
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London Heathrow Terminal 5 Opens

The biggest construction work over the last years is finished and the largest standalone building of the UK has started its everyday business today. The UK’s flagship building is solely to be used by British Airways (BA), the UK’s flag carrier. BA promises that connections will be much faster (~20 mins), and also time spent at the Terminal while departing will also be significantly reduced (~10 mins), as they plan with most of the passengers checking in online before arriving to the airport and then “flying” through the Departures area very quickly. To allow this, 96 fast-bag drops have been installed with the same number of self-service check-in kiosks for those who had no time to check-in from their office, home or mobile phone. According to the website of British Airways, all passengers must be ready to fly (passed check-in and security) 35 minutes before their flights, which means on a normal operational day you can arrive at the airport only 45 minutes before your flight (but this is a theoretical minimum, we believe this means 55-60 minutes in reality…) – if you’re an experienced self check-in kiosk user or have used online check-in and do not have any baggages to check-in.

Terminal 5 banner on ba.com

A Green Building

Following the first idea about a fifth terminal in as early as 1982, construction finally started on the £4.3 billion pound project in September 2002 (5.5 years ago) and has been on time and on budget. 2006 Stirling Prize winner the Richard Rogers Partnership designed the 40 metre high, 396 metres long and 176 metres wide, 5 level Terminal 5. It is built between Heathrow’s two runways, on reclaimed land previously occupied by a sludge works. The project has successfully moved 9 million cubic metres of earth and two rivers have been diverted to create space for the new building. The area now is home to 30.000 woodland plants and 4.000 trees and is planned to have more in the next two years. On top of this green initiative, the building will be operated with as small environmental effects as possible:
  • Water conservation – 85 per cent of the water that falls on T5 will be collected and reused
  • Recycling – 97 per cent of the construction waste was reused and passengers can contribute by recycling their waste at special facilities around the terminal
  • Lighting – the predominantly glass constructed building allows in natural sunlight, reducing the need for artificial lighting (30.000 square metres of reinforced glass and 5.500 glass panels also guarantee the light and airy feel)
  • Heat – 85 per cent of the heat required by the building is provided by waste heat from the existing airport heat and power station

The terminal housing the longest baggage carousel system in the world will be able to handle 30 million passengers every year, raising the total capacity of Heathrow to 90 million from 68 million currently (while the airport was originally designed for 45 million…). The main terminal building is home to Concourse A, while the satellite Concourse B has been finished as well (with dedicated stands for the Airbus A380 superjumbo – already on order with BA), and is connected to the main building by an underground people mover system. The opening of Concourse C is scheduled for 2010. Alltogether, Terminal 5 will have 60 aircraft stands.

All sorts of traffic means are connected to the building, including Heathrow Express rail service as well as the London Underground’s Piccadilly Line. 4.000 cars can be parked in the new Parking Garage, but there are bicycle routes up to the terminal as well, with free bicyle parking in car parks 1 and 1A.

BA will use Terminal 5 as the only one carrier, but Terminal 5 will not be the only one terminal used by BA, as they are forced to keep some of their services on Terminal 3. You can find the list of destinations served by BA and their Terminals here. There will also be a frequent coach service launched between Terminals 3 and 5 to allow BA passengers to easily transfer between the two terminals used by the British carrier.

The first flight to arrive is BA 026 from Hong Kong, piloted by BA’s first woman pilot, Captain Lynn Barton, due to touch down at 4.50am. She has described the role as “a huge honour”. The first flight to depart is heading for Paris at 6.20pm with a further 380 (what a coincidence with the A380…) flights due to arrive or depart at the terminal on its first day. The BA move will involve a convoy of more than 1,000 vehicles, including 360 baggage trailers, 240 cargo containers and 27 short-haul aircraft. More than 2,500 ground staff will also make the move, with another 3,000 to follow on the 30th of April.

Once airside, BA passengers will be able to kill time in an enormous shopping mall and a range of cafes and restaurants – the list of outlets includes Harrods, Prada, Bulgari, Wagamama, Gordon Ramsay, Paul Smith and Carluccio’s as well as Starbucks among many-many others.

by balint01


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